Mailers Haven LLC Rewards Program Terms
1. Program
Mailers Haven may offer eligible business Customers a points, credits, rewards, or promotional benefits program (“Rewards Program”). Participation is a promotional privilege, not a vested right. These terms supplement the Terms of Service.
2. Eligibility
The Rewards Program is available only to eligible business Customers in good standing. Mailers Haven may determine eligibility based on Account status, payment history, Customer type, Services, promotions, fraud or misuse risk, geographic or legal limitations, and business considerations. Certain Customers, Accounts, Services, orders, or transactions may be excluded.
3. Earning Rewards
Mailers Haven may establish and modify eligible purchases, earning calculations, credit timing, maximums, multipliers, exclusions, and other rules. Unless stated otherwise, Rewards are not earned on Postage, taxes, pass-through costs, refunded or cancelled amounts, chargebacks, disputed amounts, unpaid invoices, or amounts not received by Mailers Haven.
4. Redeeming Rewards
Rewards may be redeemed only as permitted by Mailers Haven and may be subject to minimums, maximums, eligible Services, excluded Services, deadlines, and combination restrictions. Unless stated otherwise, Rewards may not be applied to Postage, taxes, pass-through costs, prior balances, disputed invoices, chargebacks, or completed Services.
5. No Cash or Property Value
Rewards have no cash value and are not cash, gift cards, stored value, property, a deposit, prepaid Account balance, financial account, earned rebate, vested right, or guarantee of future benefits. Rewards may not be sold, transferred, assigned, pledged, inherited, or exchanged for cash unless Mailers Haven expressly permits it in writing.
6. Expiration
Rewards expire after six months of Account inactivity. “Account inactivity” means no qualifying activity recognized by Mailers Haven during the applicable six-month period. Mailers Haven may provide expiration reminders but is not required to do so unless required by law. Expired Rewards may be reinstated only at Mailers Haven’s discretion.
7. Adjustments and Reversals
Mailers Haven may adjust, correct, reverse, suspend, or cancel Rewards credited in error; associated with refunded, cancelled, unpaid, disputed, or charged-back transactions; obtained through fraud, abuse, duplication, or technical error; or otherwise inconsistent with Program rules.
8. Abuse and Misuse
Customers may not manipulate or misuse the Rewards Program. Mailers Haven may cancel Rewards, restrict participation, suspend Accounts, or take other action if it suspects fraud, abuse, nonpayment, unauthorized transfer, or rule violations.
9. Program Changes or Termination
Mailers Haven may modify, suspend, restrict, or discontinue the Rewards Program, including earning rules, redemption rules, expiration, eligible Services, values, benefits, and structure. Changes apply prospectively unless correction of an error, fraud, abuse, or legal requirement requires otherwise.
10. Account Closure
If an Account is closed, suspended, terminated, inactive, or not in good standing, Rewards may expire, be cancelled, or become unavailable. Rewards are not paid in cash when an Account closes or the Program ends.
11. Taxes
The Customer is responsible for taxes and reporting obligations associated with Rewards. Mailers Haven does not provide tax advice.
12. Errors and Availability
Rewards balances, activity, redemptions, offers, and availability may contain errors and are subject to correction at any time, including after credit or redemption.
13. Privacy
Mailers Haven uses Account, transaction, and Rewards information to administer the Program under the Privacy Policy. The Rewards Program is not intended to require consumers to permit sale or sharing of Personal Information as a condition of receiving Rewards.
14. Relationship to Other Terms
If these Rewards Program Terms conflict with the Terms of Service, these terms control only for the Rewards Program. An order-specific promotion may contain additional terms that control that promotion.