Mailers Haven Trust Center
Trust is central to the way Mailers Haven does business.
We provide customer-directed data processing, audience development, printing, direct mail, fulfillment, postage coordination, email deployment, digital activation, and related technology and professional services for business Customers. This Trust Center brings together our privacy, legal, security, and Customer data practices in one place.
Our Commitment to Customer Materials
Customer Materials remain the Customer’s property. Mailers Haven processes Customer Materials only as reasonably necessary to provide requested Services, support Customers, maintain and secure systems, comply with legal obligations, resolve disputes, enforce agreements, and protect Services.
Mailers Haven does not sell Customer Materials, including customer-uploaded lists; incorporate Customer Materials into Mailers Haven proprietary marketing databases; use Customer Materials to build Mailers Haven marketing lists; or use Customer Materials for Mailers Haven’s own direct marketing campaigns.
Third-Party Data Services
Certain Customer-requested Services involve Third-Party Data obtained or licensed from independent providers. Mailers Haven may use Third-Party Data to create counts, audience selections, appended or matched files, mailing or campaign files, reports, digital activation outputs, or other limited-use Deliverables. Customers receive only the rights stated in the applicable order, agreement, and data-provider restrictions and do not acquire ownership of the underlying database.
Some privacy laws may apply sale or opt-out rules to certain transfers of Third-Party Data or data-derived Deliverables even when ownership of an underlying list or database is not transferred. Our California Privacy Notice and Your Privacy Choices page explain the applicable disclosures and rights.
Privacy and Legal Resources
Privacy Policy: How Mailers Haven collects, uses, discloses, retains, and protects information.
California Privacy Notice: California-specific disclosures and privacy rights.
Cookie Notice: How cookies, analytics, live chat, CRM, payment, and similar technologies are used.
Your Privacy Choices: Options to exercise applicable opt-out and other state privacy rights.
Terms of Service: Terms governing Mailers Haven and 24Pound Services.
Rewards Program Terms: Rules for business promotional rewards.
Submit a Privacy Request: A form for access, correction, deletion, opt-out, and other privacy requests.
Alternative Methods:
Email: privacy@mailershaven.com
Toll-Free: 800-557-5487
Security and Responsible Handling
Mailers Haven maintains commercially reasonable administrative, technical, and physical safeguards designed to protect information entrusted to us. Access is limited to personnel and Vendors that need information for authorized business purposes. No system can be guaranteed completely secure, and Customers are responsible for secure file submission, credential protection, Authorized User management, lawful data use, and prompt reporting of suspected misuse.