Mailers Haven LLC Cookie Notice
1. Introduction
This Cookie Notice explains how Mailers Haven LLC and 24Pound use cookies and similar technologies on websites, customer portals, online forms, Accounts, and related online Services. Read it together with our Privacy Policy and California Privacy Notice.
2. What Cookies and Similar Technologies Are
Cookies are small text files stored by a browser or device. Similar technologies include pixels, tags, web beacons, local storage, server logs, device identifiers, embedded scripts, event tags, conversion tags, and tracking URLs.
3. Technologies We Use
Our websites currently use technologies such as HubSpot tools, Google Analytics, live chat tools, hosting and security tools, and payment-processing technologies. Different websites, pages, and user states may use different technologies. We may add, remove, replace, or reconfigure technologies as Services, Vendors, and legal requirements evolve.
4. Purposes
- Operate websites and portals
- Authenticate Authorized Users and maintain secure sessions
- Support forms, quotes, Account workflows, live chat, and customer support
- Remember preferences and improve usability
- Process or facilitate transactions
- Diagnose errors and measure performance
- Understand website usage and form completion
- Measure business marketing and campaign effectiveness
- Prevent fraud, spam, abuse, and unauthorized access
- Maintain records of privacy choices where applicable
- Comply with legal obligations
5. Categories
| Category | Purpose | Examples |
|---|---|---|
| Essential | Required for core functionality, security, login, forms, routing, availability, and fraud prevention. | Session, authentication, load-balancing, security, form-processing technologies. |
| Functional | Remember choices and support convenience or communications. | Preference, live chat, form, support, and CRM functionality. |
| Analytics and Measurement | Understand traffic, page performance, navigation, conversions, and technical errors. | Google Analytics and related measurement technologies. |
| Marketing and Advertising Measurement | Measure Mailers Haven marketing effectiveness and actions following marketing interactions. | HubSpot and other campaign, conversion, or attribution technologies, depending on configuration. |
| Payment and Security | Facilitate payments and protect transactions and forms. | Payment processor, fraud-prevention, security-verification, and logging technologies. |
6. Information Collected
Cookies and similar technologies may collect IP address, browser and device type, operating system, referring pages, pages visited, links clicked, form interactions, chat activity, timestamps, approximate location derived from IP address, cookie identifiers, session information, conversion events, and similar technical information.
7. Third-Party Technologies
Third-party Vendors may receive information through their technologies and process it under their contracts with Mailers Haven and their own privacy notices. Their practices may vary based on configuration and the Service involved.
8. Analytics and Measurement
We use analytics and measurement tools to understand website traffic, navigation, page performance, form completion, technical issues, general business trends, and marketing effectiveness. We seek to configure these tools for legitimate business measurement, but privacy laws may characterize certain disclosures as sale, sharing, or targeted advertising depending on the vendor and configuration.
9. Live Chat, Forms, and CRM
Live chat, forms, and customer relationship management technologies may collect business contact information, message contents, chat transcripts, page context, timestamps, and technical information so we can respond to inquiries, route requests, maintain communication history, and support Customers and prospects.
10. Payment and Security
Payment, fraud-prevention, security, and verification technologies may process transaction, device, network, and risk information to complete authorized transactions, prevent fraud and abuse, protect forms and Accounts, and maintain security records. Complete payment card numbers are generally handled by payment processors rather than stored by Mailers Haven.
11. Your Choices
Most browsers permit you to view, delete, block, or limit cookies. Disabling essential technologies may impair website, Account, form, or security functionality. Where Mailers Haven provides a cookie preference tool, you may use it to manage available non-essential categories.
You may also use Your Privacy Choices to opt out of legally defined sale, sharing, or targeted advertising. Where required, Mailers Haven processes legally valid browser-based opt-out preference signals, such as Global Privacy Control.
12. California Privacy Choices
Mailers Haven does not sell Customer Materials, including customer-uploaded lists, or customer Account information. Some transfers involving Third-Party Data or data-derived Deliverables may be treated as a sale under California or other privacy laws. Mailers Haven does not knowingly share Personal Information for cross-context behavioral advertising. See the California Privacy Notice and Your Privacy Choices page.
13. Do Not Track
Browser “Do Not Track” signals are not uniform. Mailers Haven responds to legally recognized opt-out preference signals where required, but may not respond to other Do Not Track signals.
14. Changes
We may update this Cookie Notice when technologies, Vendors, Services, or legal requirements change. The Last Updated date identifies the most recent revision.